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We provide innovative and affordable ICT solutions to our clients in retail and hospitality. From the world's leading Point of Sale software to intelligent hosted pbx we have the products and expertise to bring your business into the future...

We’d love the opportunity to work with you and show why our exceptional service sets us apart from the rest of the field.

We provide innovative and affordable ICT solutions to our clients in retail and hospitality. From the world's leading Point of Sale software to intelligent hosted pbx we have the products and expertise to bring your business into the future...

We’d love the opportunity to work with you and show why our exceptional service sets us apart from the rest of the field.

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Specialists in Guest WiFi,

Location Analytics &

Customer Engagement 

 "Business has only two functions - marketing and innovation."

- Milan Kundera, Author

What we do

Guest

WiFi

Leading WiFi Hotspot Management Platform 

Social media login, powerful location analytics and marketing automation included

Flow

Loyalty

Powerful loyalty

App utilising Bluetooth beacons,

geo-fencing and

push notifications

Location

Analytics

Capture on-location data including footfall, hotspots, returning customers and trends to build unified customer profiles

Marketing

Automation

Communicate with your customers in the right place at the right time 

across multiple channels

Whether you are a small independent, a big box retailer, or even a power center, we have products

and services which are designed to help you maximize customer lifetime value.

Our clients gain a competitive advantage and garner valuable insights

into their customer's behaviour through the use of technology.

As leaders in on-location data mining, presence analytics, and customer engagement, Flow Networks’ products are ROI focused and have been

designed with retailers in mind to bridge the digital divide 

between online and traditional "brick and mortar" businesses.

We seamlessly integrate with your current marketing stack

adding value across the board.

IDENTIFY

Collect in-depth

customer insights and build unified customer profiles

ANALYSE

Capture visitor data in real-time,  including demographics, behaviours, insights, trends and more

ENGAGE

Communicate across 

multiple channels

in real time or long after they have left

AUTOMATE

Powerful "Set & Forget" 

feature to trigger 

automatic engagements, API 's & Webhooks

How we do it
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IDENTIFY

We build a complete profile on

your customers by collecting valuable information such as name, gender, age, email address, telephone numbers and social media handles. We also identify how often a customer visits you and whether they are new or returning. We also identify which social media platforms your customers most often frequent. All of this data helps you make more informed business decisions because understanding customer habits is vital to becoming a customer-centric organisation 

 

ANALYSE

At Flow Networks we utilise WiFi and beacon technology to help our clients leverage customer insight trends found in location data. With the continuous competition faced by brick and mortar businesses from online stores, our clients gain useful insights from location analytics, which is then used to help them innovate and improve their services. Armed with the above our clients can then offer their customers a much more personalised shopping experience, which in turn leads to an increase in customer life-time value.

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ENGAGE

By giving our clients the ability to engage with their customers via the channels they feel most comfortable with, we ensure that businesses achieve better results and gain more value. Through our innovative platform our clients can send out timely promotions, surveys and  newsletters. Our clients can also drive app downloads, increase their social media presence, and enhance their online reputation.  

AUTOMATE

Our powerful automation engine can  trigger processes based on a customers unique profile, actions, or inactions.

Our clients have the ability to send a targeted email or SMS to an individual customer or group of customers based on specific parameters as well as when a customer arrives or leaves a location. Our clients can also add or remove a customer from a specific list or trigger a process in their supply chain. 

By seamlessly integrating with thousands of 3rd party applications the possibilities become truly endless.

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Benefits

Through our proprietary software we are able to achieve a number of benefits all aimed at giving you a validated ROI  

GROW YOUR DATABASE
REPUTATION
MANAGEMENT
MULTI PLATFORM RETARGETING
INCREASE CUSTOMER LOYALTY
ONLINE PRESENCE
DATA DRIVEN DECISION MAKING

GET IN TOUCH

We'd love to hear from you

Flow Networks have partnered with the leading providers of internet solutions in SA. 

Bringing you fast reliable connectivity at the best possible price.

A few of our Clients
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Compliance & Security

When offering a public WiFi service it's important to ensure that you comply with the relevant regulations of the jurisdiction you operate in.

We provide a wide array of tools to ensure we can exceed the strictest compliance targets, such as the ability to customize the terms of service,  activate double opt-in, 

anonymise the collected information, and enable content filter.

GET IN TOUCH

We'd love to hear from you

Tel: 031 941 5229

062 504 6273

8 Nkutu Road

Unit 5

Hillcrest

Kwa Zulu Natal

South Africa

©2017 BY FLOW NETWORKS

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