We provide innovative and affordable ICT solutions to our clients in retail and hospitality. From the world's leading Point of Sale software to intelligent hosted pbx we have the products and expertise to bring your business into the future...

We’d love the opportunity to work with you and show why our exceptional service sets us apart from the rest of the field.

We provide innovative and affordable ICT solutions to our clients in retail and hospitality. From the world's leading Point of Sale software to intelligent hosted pbx we have the products and expertise to bring your business into the future...

We’d love the opportunity to work with you and show why our exceptional service sets us apart from the rest of the field.

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Specialists in

Location Analytics, Proximity Marketing

and Marketing Automation

 "Business has only two functions - marketing and innovation."

- Milan Kundera, Author

What we do...

We combine real world  experience with cutting edge technology to

help you grow your business.

By understanding our clients unique playing field we are able to deliver a service that is proven to  increase their bottom line. 

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Purple
WiFi

Influence visitor behaviour, maximize engagement and

boost profits.

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Proximity Marketing

Communicate with visitors based on their location in your venue to encourage dwell and drive revenue.

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Location
Analytics

Understand how visitors move around

your venue.

Improve profits and reduce costs with

in-depth space utilization data.

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Loyalty & Rewards

Send automated messaging to visitors that are proven to enhance the experience and drive return rates

 

 

Purple WiFi...
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IDENTIFY

Collect in-depth

customer insights and build unified customer profiles

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ANALYSE

Capture visitor data in real-time,  including demographics, behaviours, insights, trends and more

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ENGAGE

Communicate across 

multiple channels

in real time or long after they have left

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AUTOMATE

Powerful "Set & Forget" 

feature to trigger 

automatic engagements, API 's & Webhooks

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IDENTIFY

We use Purple to build a complete profile on your customers by collecting valuable information such as name, gender, age, email address, telephone numbers and social media handles. We also identify how often a customer visits you and whether they are new or returning. We also identify which social media platforms your customers most often frequent. All of this data helps you make more informed business decisions because understanding customer habits is vital to becoming a customer-centric organisation 

 

ANALYSE

At Flow Networks we utilise WiFi and beacon technology to help our clients leverage customer insight trends found in location data. With the continuous competition faced by brick and mortar businesses from online stores, our clients gain useful insights from location analytics, which is then used to help them innovate and improve their services. Armed with the above our clients can then offer their customers a much more personalised shopping experience, which in turn leads to an increase in customer life-time value.

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ENGAGE

By giving our clients the ability to engage with their customers via the channels they feel most comfortable with, we ensure that businesses achieve better results and gain more value. Through our innovative platform our clients can send out timely promotions, surveys and  newsletters. Our clients can also drive app downloads, increase their social media presence, and enhance their online reputation.  

AUTOMATE

Our powerful automation engine can  trigger processes based on a customers unique profile, actions, or inactions.

Our clients have the ability to send a targeted email or SMS to an individual customer or group of customers based on specific parameters as well as when a customer arrives or leaves a location. Our clients can also add or remove a customer from a specific list or trigger a process in their supply chain. 

By seamlessly integrating with thousands of 3rd party applications the possibilities become truly endless.

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Benefits

Through our proprietary software we are able to achieve a number of benefits all aimed at giving you a validated ROI  

Legally collect valuable information about your customers when they connect to your guest WiFi 

GROW YOUR DATABASE

 With built in tools to help mediate bad experiences and encourage positive customer ratings and reviews on online customer review sites.

REPUTATION
MANAGEMENT

With the ability to embed 3rd party tracking pixels into hotspots, highly targeted re-marketing campaigns can be achieved .

MULTI PLATFORM RETARGETING

Identify non returning customers and automatically send them a message encouraging them to come back

INCREASE CUSTOMER LOYALTY
ONLINE PRESENCE

We integrate directly with social media platforms, enabling customers to like and follow your business pages

With the wealth of useful information collected via our platform  our clients are able to make informed business decisions

DATA DRIVEN DECISION MAKING

GET IN TOUCH

We'd love to hear from you

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Flow Networks have partnered with the leading providers of internet solutions in SA. 

Bringing you fast reliable connectivity at the best possible price.

A few of our Clients
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Compliance & Security
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When offering a public WiFi service it's important to ensure that you comply with the relevant regulations of the jurisdiction you operate in.

We provide a wide array of tools to ensure we can exceed the strictest compliance targets, such as the ability to customize the terms of service,  activate double opt-in, 

anonymise the collected information, and enable content filter.

Get in touch...

We'd love to hear from you