2o2k0ayfrmyudim6zgqxla4wefkmw2 Flow Networks | ICT Solutions | South Africa

We provide innovative and affordable ICT solutions to our clients in retail and hospitality. From the world's leading Point of Sale software to intelligent hosted pbx we have the products and expertise to bring your business into the future...

We’d love the opportunity to work with you and show why our exceptional service sets us apart from the rest of the field.

We provide innovative and affordable ICT solutions to our clients in retail and hospitality. From the world's leading Point of Sale software to intelligent hosted pbx we have the products and expertise to bring your business into the future...

We’d love the opportunity to work with you and show why our exceptional service sets us apart from the rest of the field.

Specialists in Guest WiFi,

Location Analytics & Customer Engagement 

 "Business has only two functions - marketing and innovation."

- Milan Kundera, Author

What we do

Guest

WiFi

Provide your guests with a seamless WiFi experience, with built in content filtering and social login options

Flow

Loyalty

Powerful loyalty

App utalising Bluetooth beacons,

geo-fencing and

push notifications

Location

Analytics

Provide your guests with a seamless WiFi experience, with built in content filtering and social login options

Marketing

Automation

Communicate with your customers in the right place at the right time. 

across multiple channels

Whether you are a small independent hair dressing salon or a  multi national chain store

We have products and services which are designed to help you maximize customer lifetime value.

We help our clients gain a competitive advantage and garner valuable insights into their customer's behaviour through the use technology.

As leaders in on-location data mining, presence analytics, and customer engagement, Flow Networks’ products are ROI focused and have been

designed with retailers in mind to bridge the digital divide 

between online and traditional "brick and mortar" businesses.

We seamlessly integrate with your current marketing stack

adding value across the board.

IDENTIFY

Collect in-depth

customer insights and build unified customer profiles.

ANALYSE

Capture visitor data in real-time,  including demographics, behaviours, insights, trends and more!

ENGAGE

Communicate across 

multiple channels

in real time or long after they have left

AUTOMATE

Powerful "Set & Forget" 

feature to trigger 

automatic engagements, API 's & Webhooks.

What Flow Networks Does
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IDENTIFY

Build a complete profile on your customers. We collect valuable information, know their name, gender and age.  email, telephone number, how often they visit you, whether they are new or returning customers.

And what social media platform they frequent most often.

Identifying your customers and understanding their habits is an important part in becoming a customer-centric organisation 

 

ANALYSE

At Flow Networks we we utalise WiFi and beacon technology to help our clients leverage customer Insight trends found in location  data. With the continuous competition faced by brick and mortar businesses from online stores. Our clients gain useful insights from location analytics, which is used to help them in innovating and improving their services. Further, it helps them to offer their customers a more personalized experience which leads to an increase in customer life-time value.

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ENGAGE

By giving our clients the ability to engage their customers via the channels their customers feel most comfortable with we ensure our clients achieve better results and gain more value . Through our innovative platform you can send out timely promotions, surveys and  newsletters.

You can drive app downloads, 

increase your social media presence and enhance your online reputation  

AUTOMATE

Our powerful automation engine can  trigger processes based on a customers actions or inaction's.

Our clients can send a targeted email or SMS when a customer arrives or leaves a location. They can add or remove a customer from a specific list or trigger a process in their supply chain. 

By seamlessly integrating with 1000's of 3rd party apps the possibilities become endless.

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Benefits

Through our proprietary software we are able to achieve a number of benefits all aimed at giving you a validated ROI  

GROW YOUR DATABASE
INCREASE CUSTOMER LOYALTY
REPUTATION
MANAGEMENT
ONLINE PRESENCE
MULTI PLATFORM RETARGETING
DATA DRIVEN DECISION MAKING

GET IN TOUCH

We'd love to hear from you

Flow Networks have partnered with the leading providers of internet solutions in SA. 

Bringing you fast reliable connectivity at the best possible price.

Some of Our Clients
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GET IN TOUCH

We'd love to hear from you

Tel: 031 941 5229

062 504 6273

8 Nkutu Road

Unit 5

Hillcrest

Kwa Zulu Natal

South Africa

©2017 BY FLOW NETWORKS

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