Use Cases
Point of Sale
WEB-BASED OR IPAD POS
Vend works on iPad, Mac or PC and syncs in the cloud so you can use one platform or all three.
VEND WORKS OFFLINE
Continue selling even when the internet goes down, Vend will automatically resync your sales when you’re back online.
FAST STAFF TRAINING
Vend is incredibly intuitive and easy to use. Train your staff in minutes and get them up and selling in no time.
DISCOUNTS AND NOTES
Add discounts and notes to specific line items or to the entire sale. Notes will appear on your customers’ receipts.
CUSTOM RECEIPTS
Customize receipts with your logo and website. Choose whether to email or print receipts after a sale.
RETURNS, REFUNDS & STORE CREDIT
Refund past orders to store credit, gift cards, or back to the customer using the original payment method.
LAYAWAYS AND ON-ACCOUNT SALES
Allow customers to put items on layaway or make purchases on-account. Easily look up customer balances.
CASH MANAGEMENT
Track all cash movements from cash float to register closure, and reduce errors, theft and discrepancies.
USER ACCOUNTS
Create individual staff accounts and track sales. Easily customize permissions to restrict what users can see and do.
ONLINE STORE
Open an online store in minutes and quickly get your products online with just one click. No need to be a web expert.
CUSTOMIZABLE DESIGNS
Create a beautiful and effective online presence with our customizable and easy to edit website designs.
MOBILE FRIENDLY
Let customers shop from their phones or tablets with designs optimized to look great on any device or screen size.
FLEXIBLE FULFILMENT
Easily customize shipping rates, or let your customers pick up orders in-store with Click & Collect.
PRODUCT COLLECTIONS
Organize your products by category, brand, season, or however you choose so your customers can easily find them.
ORDER MANAGEMENT
Painlessly fulfill orders and maintain accurate stock. Get email alerts when you receive new orders.
CENTRALIZED DATA
Save hours of admin by managing a single product catalog, customer list and inventory for your physical and online stores.
BRING YOUR OWN DOMAIN
Bring your own domain to ensure it matches your brand, or we can provide you a custom subdomain for free.
HOSTING AND SECURITY
Never worry about hosting or security again. We take care of everything, including a 256-bit SSL certificate.
RECOMMENDED HARDWARE
Vend works with a wide range of hardware. Find out if Vend works with hardware you already own.
BUY NEW HARDWARE
Buy a convenient hardware bundle guaranteed to work with Vend, or just get that new barcode scanner you need.
HARDWARE SUPPORT
Access our Help Center, get help from our friendly hardware support team, or get a visit from a Vend Expert near you.
ACCEPT CREDIT AND DEBIT CARDS
Securely accept credit and debit cards with leading payment processors around the world.
CUSTOM PAYMENT TYPES
Create custom buttons to accept cash, credit, debit, check, gift cards or any other payment type you need.
GIFT CARDS
Increase your revenue and reduce your processing costs by issuing custom gift cards that can be used in-store or online.
SPLIT PAYMENTS
Let your customers pay with multiple tender types by accepting two or more payment types in a single transaction.
USE YOUR EXISTING PROCESSOR
If you’re already set up with your preferred processor you don’t have to switch to accept card payments with Vend.
MOBILE AND CONTACTLESS PAYMENTS
Speed up your sales by accepting contactless payments including mobile NFC payments like Apple Pay.
PARTIAL PAYMENTS
Take deposits and partial payments on layaway sales, or let your customers pay on account.
SPLIT PAYMENTS
Let your customers pay with multiple tender types by accepting two or more payment types in a single transaction.
VARIANTS AND COMPOSITES
Define multiple product sizes, colors or materials or bundle products together as in gift baskets.
BARCODES AND LABELS
Import existing barcodes or create and print new ones. Effortlessly add products to sales, purchase orders or stock-takes
CENTRAL PRODUCT CATALOG
Manage a central product catalog and sync your products across all your channels to eliminate errors and extra data entry.
CUSTOMIZABLE TAXES
Simplify tax handling and customize your taxes for different cities, countries, states, or even different products or outlets.
INVENTORY COUNTS
Complete full or partial inventory counts, and speed things up by performing multiple counts at the same time.
PRICING AND PROMOTIONS
Manage pricing, discounts and markups effortlessly across all your products, outlets and customer groups.
STOCK ORDERS
Always have your top-selling products in stock with automated stock orders and customizable reorder points.
INVENTORY CONTROL
See stock on hand, low stock information and inventory levels to help you make better decisions about your inventory.
STOCK TRANSFERS
Easily transfer items from one location to another, and check product levels across your stores with ease.
CUSTOMER PROFILES
Keep all your customer information in one place — whether they shop with you in-store, online, or both.
CUSTOMER PURCHASE HISTORY
Customer transactions are saved to their profile where you can view their purchase history, loyalty and account balances.
IMPORT YOUR CUSTOMER LIST
You’ve worked hard to build your customer database. Easily bring those contacts over to Vend with a simple CSV upload.
CUSTOMER GROUPS
Treat VIP customers with discounts or targeted emails, or use groups to manage employee or wholesale prices.
CENTRAL CUSTOMER DATABASE
Manage a single customer list for all your outlets, including Vend Ecommerce stores, and always keep customer data in sync.
VEND LOYALTY PROGRAM
Grow repeat business with your own custom loyalty program that’s simple to manage and easy for your customers to join.
CUSTOMIZABLE REPORTS
Build your own reports and quickly drill into your data to see how your store, your products and your staff are performing.
PRODUCT AND SALES REPORTS
Report on sales by product, brand, supplier, tag, and much more to easily identify trends and make the best decisions.
MOBILE RETAIL DASHBOARD
Keep your finger on the pulse by accessing your key sales metrics from your phone anytime, anywhere.
EMPLOYEE PERFORMANCE
Set daily, weekly and monthly sales targets for each of your staff, and see how they are performing against those objectives.
INVENTORY REPORTS
Manage your inventory more effectively by keeping an eye on inventory levels, low stock information and stock on hand.
END OF DAY REPORTS
Review daily register closure summaries and sales history reports, confirm payments, and easily check for discrepancies.
EXPORT YOUR REPORTS
Export your data to your preferred spreadsheet tool for in-depth analysis or send your reports to your accountant.
EXTEND THE POWER OF VEND
Vend integrates with a multitude of add-ons to help you streamline your operations and run your entire business online.
ACCOUNTING INTEGRATIONS
Sync your store data with Xero or Quickbooks Online to make for a happy life and a happy accountant.
STAFFING AND SCHEDULING
Schedule appointments for your customers with Timely or manage your staff schedule conveniently with Deputy.
MULTI-CHANNEL
Optimize your inventory across all of your sales channels including Amazon, eBay or anywhere else you sell.
EMAIL MARKETING
Keep in touch with every customer effortlessly and connect Vend with your favourite email marketing tool via MailSync.
ALWAYS GETTING BETTER
We’re always adding new partners to help expand your business potential. It’s just one of the great things about the cloud.
ADD USERS
Add more users at no extra cost as your team grows. Easily customize permissions to restrict what they can see and do.
ADD REGISTERS
Do you have busier periods during the year? Easily add an extra register when you need one.
ADD OUTLETS
Open a new outlet in just minutes, add a warehouse or go mobile with a pop-up store using the Vend Register iPad app.
COMPLETE RETAIL PLATFORM
Run your entire business with Vend, no matter how complex your operations are or how many locations you have.
SYNCHRONIZED DATA
Find all your information in one place, from your product catalog, to your inventory, customers and reporting.
HELP CENTER
Free for all customers, find a range of help articles, setup guides, video tutorials, training, and tips and tricks.
EMAIL OR LIVE CHAT
Our friendly support team is quick to respond on every channel, no matter where in the world you are.
VEND UNIVERSITY
Vend U helps you achieve retail success with exclusive on-demand courses, free retail resources, webinars and meetups.
PROFESSIONAL SERVICES
Get help setting up a new store or migrating from and old POS with assisted setup from your dedicated Launch Specialist.
VEND EXPERTS
Work with a Vend Expert to obtain the hands-on care, on-site training, or custom solutions your business needs.